Not received any Information after buying camera

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Joined:25 Jun 2017 16:01
Not received any Information after buying camera

Post by » 19 Jul 2017 17:48

Hi,

I ordered a camera at Sunday the 16 July. However I didn't received any information about shipment or something else only the Invoice and from Paypal.

Can you help me further??

Regards

Cedric

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Re: Not received any Information after buying camera

Post by » 22 Jul 2017 01:54

Hello Cedric, the camera was sent and you should have received a mail by now?

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Joined:25 Jun 2017 16:01

Re: Not received any Information after buying camera

Post by » 22 Jul 2017 13:39

Menaco wrote:
22 Jul 2017 01:54
Hello Cedric, the camera was sent and you should have received a mail by now?
I received a mail with the Licence for my 2nd MediaNav, the camera was listed too, but no shipping informations from DHL, UPS whatever...

The Mail:

Dear Cedric,
Thanks for your purchase, your payment has been received! You can find your invoice here: Download Invoice
Always read the INSTALLATION MANUAL for installation instructions.
Download all files below before getting started:
• Wireless Rear View Camera
No downloadable files found.

• Mena.co license – Renault / Dacia (Evolution)

That^s all I got from my purchase

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Joined:03 Nov 2017 12:59

Re: Not received any Information after buying camera

Post by » 23 Nov 2017 12:02

Hi

I have had the same experience. 3 weeks ago I ordered camera and ODB.
The money are paid, but I have not gotten any response from their info e-mail or post on facebook page on an enquiry on what happened... No tracking details either

Did you ever receive your camera?

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